Prepare your visit
What useful information do you need to know before visiting us?
Personalized welcome and advice
Our number one priority. Sweet Sleep is the guarantee of an extraordinary experience! We follow you from the reception at the store until the delivery of your new bed. We are at your disposal and we share all our experience and know-how. Choosing a new, fully personalized bed that is suited to your comfort requirements, but also that meets your style expectations, takes time. We are here to support you during this process.
Tracking your order
Each sales order form requires one or more supplier orders. We ensure a daily follow-up of these. Once the goods have been received in the store, we carry out a detailed check to ensure the accuracy of the order and the absence of defects. As soon as your entire order is verified, we will contact you to arrange an appointment for delivery. We will set you a precise delivery time so that you are not stuck at home for a whole day.
It is possible that even after you have tried a mattress for a long time in our store, you are not completely satisfied with your new mattress. You can call on our Sweet Sleep Guarantee.
If the mattress has a removable cover then exchange is possible up to 90 days after delivery.