Prepare your visit
What useful information do you need to know before visiting us?
- The size of your current bed.
- The height of your current bed.
- The type of bed base and mattress you are currently sleeping on.
- Your sleeping position.
- Are you sensitive to dust mites?
- Are you hot or do you sweat at night?
- Are you considering an adjustable bed base (manually or electrically)?
- What is the layout of your room? Is your bed installed under a roof slope? Are there any switches or electrical outlets in front that remain accessible? Please don't hesitate to take a photo before visiting us.
- Are you considering purchasing bedside tables, dressers or the like?
- How long have it been since you changed your pillow? The ideal is to change pillows at the same time as the mattress to ensure the best possible sleep.
Personalized welcome and advice
Our number one priority.
Sweet Sleep is the guarantee of an extraordinary experience! We follow you from the reception at the store until the delivery of your new bed. We are at your disposal and we share all our experience and know-how. Choosing a new, fully personalized bed that is suited to your comfort requirements, but also that meets your style expectations, takes time. We are here to support you during this process.
Tracking your order
Each sales order form requires one or more supplier orders. We ensure a daily follow-up of these. Once the goods have been received in the store, we carry out a detailed check to ensure the accuracy of the order and the absence of defects.
As soon as your entire order is verified, we will contact you to arrange an appointment for delivery. We will set you a precise delivery time so that you are not stuck at home for a whole day.
Satisfaction
Guarantee
It is possible that even after you have tried a mattress for a long time in our store, you are not completely satisfied with your new mattress. You can call on our Sweet Sleep Guarantee.
If the mattress has a removable cover then exchange is possible up to 90 days after delivery.